Refund Policy
Last updated: August 2026
Café Orders
If an item is missing, incorrect, or not to standard, tell us at the counter or contact us the same day. We will remake the item or refund it. Prepaid orders not collected can be refunded at our discretion, less any cost already incurred.
Shop Products
Sealed, unused non-perishable products may be returned within 7 days of delivery. Fresh roasted beans are perishable and are not returnable once opened, but we will refund or replace beans that arrive damaged, stale, or incorrect.
Process
Email hello@brewiqcoffee.in with your order number and photos where relevant. On approval we arrange pickup where applicable and process the refund to your original payment method within 5–7 working days of receiving the item (UPI and wallet refunds usually clear faster than card).
Non-Refundable
Gift cards, redeemed rewards, and completed subscription deliveries are non-refundable. Personalised or made-to-order items cannot be returned unless defective.
BrewIQ Coffee Co.
C-15, 1st Floor, Block C, Acharya Niketan, Mayur Vihar Phase 1, New Delhi 110091
hello@brewiqcoffee.in · +91 98730 91198