Cancellation Policy
Last updated: August 2026
Café Orders
You can cancel a café order for a full refund any time before it enters "preparing". Once preparation has started we may not be able to cancel — contact us immediately and we will do what we can.
Shop Orders
Shop orders can be cancelled for a full refund any time before dispatch. After dispatch, use the Refund Policy once the order is delivered.
Subscriptions
Pause, skip, or cancel a coffee subscription from your account before the next scheduled dispatch. A delivery that has already been prepared or dispatched cannot be cancelled.
Refund Timeline
Approved cancellation refunds are returned to the original payment method within 5–7 working days.
BrewIQ Coffee Co.
First Floor, C-15, Block C, Acharya Niketan, Mayur Vihar, Delhi, 110091